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Surprise ...Surprise #8 The Light at the End of The Tunnel

By William Holland MS CRTT, RRT FAARC posted 08-22-2012 22:41

  
The next ER Director starts September 24, I am sure Stammy will assure a smooth transition. ER Leaders approached us asking if we would consider being their Director. I must admit both of us were honored with the request. Yet, we are the change agents not the long term solution.

Many great things continue -the Sentara system has been in accreditation survey with DNV the last 2 weeks. They have been with us since Monday. So far we have done very well. We wrap up tomorrow about noon. So compared to TJC 3.5 days vs 5 days. No questions about empty vs full oxygen tanks. This is very process and outcome focused. I have not seen any of the fear factor, their entire standards total 14 pages. I must admit we are trying hard to be the best of all ten hospitals.

Two really cool success stories

#1 Interstate Bus accident at 0400 at week ago. We received 7 of 43 passengers. None spoke English. ER Shift Coordinator was amazing! House Nurse Supervisor sent RN help, ER MDs called in two ER MDs, had OR and Blood bank on standby. BY 0700 all treated and released. The sweetest news??? Later that day non RMH staff were congratulated for ER's great job  by public at grocery store. They sent me email saying how proud they were of ER teammates. I shared with all 144 ER staff telling them how proud Stammy was of them.

#2 Two days later attempted chemical suicide by local JMU chemistry student. He mixed a detergent with Surific acidin this apartment it produces a very strong CO agent. His CO was 60 when he arrived. Nobody knew what the agent was so ER Shift Coordinator was very protective to avoid exposure to any ER staff. Must admit this one was close to home two of my sons are firemen both were on the scene. The oldest was first to enter the apartment immediately his CO detector was screaming. He quickly pulled the fighting patient to safety.
His little brother had his brothers back...immediately spraying them with a fire hose.


 I took a day last week and worked clinical with RC staff Codes, Rat calls, floor HHN Tx especially on a patient who was very disrespectfully to our lady RCPs,My Protection Services team mates from ER had our back when they heard we took a knife off the disrespectful patient. He got BID visits until discharge. ....I finished the afternoon with two trips to CT scan with ICU Vent patients. RC team mates sent me Good Deed cards to my VP/CNE " We are glad to have Stan back"  He always has our back. Text messages to my phone Happy to have Stan the Man back in the trenchers. I miss my RC team words! They are the really my Dream Team.

Our VP/CNE seems to think Stammy was a success next assignment? Fix our broken Observation Patient process.  Our Medical records contacts from ER Lynx project will pay off!!!
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