Hand offs-I used to think of this in clinical terms only. Hand Offs are essential to patient safety, and transfer of clinical information. In my I was blessed to get 3 sessions with the retiring HV Director, we developed 12 pages of notes. Consider this reality the successful handoff to the next Director of the HV Center started with this handoff.
HV Center Services-Non-invasive (PVL, Echo), GXT, Cardiac and Pulmonary Rehab, Cath lab, EP Lab
Daily Rounding with staff-daily from 0730-0800 I make rounds with staff. This is before they start patient testing often with closed doors in the their labs. This week we had a great time sharing staff recognition for folks we have been at SRMH 5-10-15 and 20 years, this is a very big deal.
Ebola-the hotest topic this week! Instant opportunity as Interim Director to be very visable with Managers to share our plans, listen to concerns, and simply assure our team I am nervous also, BUT we will do eveything possible to keep everyone safe.
Outcomes-There are at least 4 data bases that outcomes are tracked. Payment is connected to these outcomes, and public reporting of outcomes. This requires dedicated staff to accurately input data. "NO OUTCOME NO INCOME" This the the future of health care NOW
Shadow IT-This is a PRIORTY due to Sentara System Intergration the two folks within HV Center that support IT hardware, software, and data reporting are completing with other IT folks for limited number of jobs. We are been working on an immediate (weeks to months) game plan, long term game plan (years) is depending on Corporate support (we hope)
Inspiration-this week the Cath Lab Manager and I were caught in the middle of pacemaker vendor and corporate contract changes. There was High Level game of "Chicken" being played, sadly a patient could have been caught in the middle....with a $5,000 pacemaker. Our Senior VP/CEO had our backs...Do what is right for the patient, we will settle who pays what later. The patient doesnot need to know about this. WOW! It meant so much to us to hear this! I shared it with staff!